Blaming others.....

So, I just read an article about how the family of a Chicago runner is "blaming" a Chicago ambulance for 'getting lost' whilst having a patient in the ambulance. I also read that the ambulance is from Niles. Having lived in the area, I know that Niles is a suburb, the drivers are not quite as familiar with the Chicago downtown streets, and CERTAINLY they are not familiar while there are road closings due to a huge event, such as a marathon. I understand the grief that can overcome a family after losing someone, there are many people that can be blamed, but WHY would you blame an underequipped ambulance driver because they couldn't find a hospital during a time of pandemonium. How could they be easily expected to find a hospital during this. I am SO TIRED of people wanting a scapegoat for EVERY LITTLE THING that goes wrong?????